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7 ways to fix your Amazon Firestick remote when it won’t connect

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An Amazon Fire TV Stick remote.
Without a working remote, you will give you the chance to’t use a Firestick.

  • To fix an Amazon Firestick remote that’s not working, try resetting the remote or your machine.
  • Make optimistic there’s a clear path between your remote and the Firestick to enable them to connect.
  • Replacing your Firestick remote’s batteries or unpairing and re-pairing the remote can also help.

With more and more of us cord-cutting, streaming devices similar to the Amazon Fire TV Stick are gaining recognition. The Firestick is an outstanding machine when it’s working precisely.

If your Firestick’s remote administration stops working, your streaming experience may be absolutely disrupted. In some circumstances, it may indicate that you could be’t activate your television the least bit.

Thankfully, there are a variety of ways to fix a Firestick remote that’s not working.

How to fix your Firestick remote when it’s not working

Try the following methods to fix your Firestick remote. 

Change the batteries

This would possibly sound too simple to work; nevertheless hear us out. Your Firestick may be small, nevertheless it makes use of plenty of power everytime you press a button. And over the course of a 12 months, that gives up.

Remove the battery cowl on the once more of your Firestick remote to take away the batteries and replace them with fresh ones. Most Firestick remotes take two AAA batteries.

Once you’ve got obtained modified the batteries, try using the remote as soon as extra.

The back of a Firestick remote, with the battery cover and one of the batteries removed.
You’ll need two AAA batteries for your Firestick remote.

Make optimistic your remote is in range

A Firestick’s remote makes use of Bluetooth in its place of infrared. While you don’t want to degree the remote straight on the Firestick for it to work, you do need to be inside range. For most Bluetooth devices, the utmost range of connectivity is about 30 toes – if there should not any obstacles in between.

The Bluetooth range for Firestick remotes varies – some can attain 30 toes, whereas others can solely deal with a distance of about 10 toes – so it’s best to get as shut as you will give you the chance to if it’s not working.

Remove any obstructions

Your Firestick remote is maybe wi-fi, nevertheless it nonetheless desires a clear pathway to connect with the Firestick. Make optimistic that there’s nothing blocking your remote or Firestick, like a recreation console or pile of books. Also, take away any shut by devices that transmit radio alerts, akin to Wi-Fi routers and even microwaves.

For the best outcomes, there wants to be a clear line between your remote and the Firestick.

Unpair and reconnect the remote

If batteries aren’t the issue and you have got a clear pathway, your remote’s connection to the Firestick may need a refresh. Unpairing the remote and re-pairing it may do the trick.

1. To unpair the remote, press the Home and Back buttons and preserve them for 10 seconds.

2. To re-pair the remote, press the Back button and preserve it for 10 seconds.

If the Firestick and remote don’t pair, repeat the steps a number of events. Alternatively, you will give you the chance to unpair and re-pair the remote from your Firestick by using one different remote.

1. Wake your Firestick using the other remote and open the Settings menu. 

2. In the Settings menu, select Controllers & Bluetooth Devices, after which Amazon Fire TV Remotes.

The Firestick's settings screen, with the "Controllers & Bluetooth Devices" option highlighted.
Open your remote administration settings.

3. Scroll down to the remote that’s not working — it’ll possibly be referred to as Amazon Fire TV Remote — press the Menu button after which the Select button. Your remote will disappear from the document.

4. Scroll down and select Add New Remote, then press and preserve the Home button on the unpaired remote.

5. When the Firestick prompts you, press the Select button on the “old” remote you used to navigate the menus.

The "Add New Remote" screen in a Firestick's settings, and it's showing instructions on how to pair a remote.
You’ll need to press two buttons on the remote to pair it.

Your Firestick will re-pair with the remote, which might hopefully get it working as soon as extra.

Reset the remote

If unpairing it didn’t work, you will give you the chance to try resetting the remote. This not solely refreshes the connection, however as well as restarts the remote’s inside software program program and {{hardware}}.

The exact steps it’ll take to reset your remote differ counting on what kind of remote you might need, so check out our full guide on how to reset your Firestick remote for additional information. Basically, you will have to press and preserve positive buttons on the remote and unplug the Firestick from its power provide.

Reset your Firestick

While most connection factors stem from the remote, there’s on a regular basis a possibility that your Firestick is totally the one inflicting points. If not one of many earlier steps labored, you will give you the chance to manufacturing unit reset your Firestick.

Factory resetting the Firestick will erase all of its data, returning it to its distinctive state after the preliminary unboxing. This signifies that you should have to redownload your apps and log once more into your accounts. It’s annoying, however as well as a great way to fix factors.

Just bear in mind that you will have to have a minimal of 1 remote that you could be connect for this, even when it’s a (*7*).

1. Open the Settings menu on your Firestick and select My Fire TV.

2. Scroll down and select Reset to Factory Defaults, then confirm your various.

The "My Fire TV" screen in the Firestick's settings, with the "Reset to Factory Defaults" option highlighted.
Once you manufacturing unit reset your Firestick, you will have to set it up like it had been new.

Give the machine a few minutes to reset. Once it’s completed, set it up like new.

Contact Amazon

If you’ve got obtained tried all these steps and your Firestick remote nonetheless won’t work, the difficulty possibly runs deeper than you will give you the chance to fix. In this case, (*7*).

Amazon’s buyer help representatives can help you with virtually any Fire TV scenario. If even they can not work out the difficulty, there’s a possibility that they’ll enable you to ship in your Firestick for a various.

Read the distinctive article on Business Insider

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